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	<title>Comments on: The Process Matters</title>
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		<title>By: GangwayAdvertising</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-494</link>
		<dc:creator>GangwayAdvertising</dc:creator>
		<pubDate>Tue, 26 Jan 2010 23:09:17 +0000</pubDate>
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		<description>What a wonderful observation. I enjoyed your post immensely and I couldn&#039;t agree more.</description>
		<content:encoded><![CDATA[<p>What a wonderful observation. I enjoyed your post immensely and I couldn&#39;t agree more.</p>
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		<title>By: zaneology</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-495</link>
		<dc:creator>zaneology</dc:creator>
		<pubDate>Tue, 26 Jan 2010 23:02:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.pmorganbrown.com/?p=286#comment-495</guid>
		<description>Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. &lt;br&gt;&lt;br&gt;Thank you for being YOU!</description>
		<content:encoded><![CDATA[<p>Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. </p>
<p>Thank you for being YOU!</p>
]]></content:encoded>
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		<title>By: Ross Teasley</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-496</link>
		<dc:creator>Ross Teasley</dc:creator>
		<pubDate>Tue, 26 Jan 2010 21:23:57 +0000</pubDate>
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		<description>Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight.  hehe</description>
		<content:encoded><![CDATA[<p>Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight.  hehe</p>
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		<title>By: GangwayAdvertising</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-339</link>
		<dc:creator>GangwayAdvertising</dc:creator>
		<pubDate>Tue, 26 Jan 2010 17:09:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.pmorganbrown.com/?p=286#comment-339</guid>
		<description>What a wonderful observation. I enjoyed your post immensely and I couldn&#039;t agree more.</description>
		<content:encoded><![CDATA[<p>What a wonderful observation. I enjoyed your post immensely and I couldn&#39;t agree more.</p>
]]></content:encoded>
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		<title>By: zaneology</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-338</link>
		<dc:creator>zaneology</dc:creator>
		<pubDate>Tue, 26 Jan 2010 17:02:53 +0000</pubDate>
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		<description>Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. &lt;br&gt;&lt;br&gt;Thank you for being YOU!</description>
		<content:encoded><![CDATA[<p>Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. </p>
<p>Thank you for being YOU!</p>
]]></content:encoded>
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	<item>
		<title>By: Ross Teasley</title>
		<link>http://www.pmorganbrown.com/2010/01/25/the-process-matters/comment-page-1/#comment-337</link>
		<dc:creator>Ross Teasley</dc:creator>
		<pubDate>Tue, 26 Jan 2010 15:23:57 +0000</pubDate>
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		<description>Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight.  hehe</description>
		<content:encoded><![CDATA[<p>Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight.  hehe</p>
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